frequently asked questions

Got a question? Check below for the answer.

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Still have unanswered questions? Shoot me an email.

Please allow up to 24hrs for an email response & confirmation. Turnaround time for a printing quote is based on the complexity of the order and response time from suppliers. Once final approval has been received and product has been sent to the printer, Kat B. Design can not be held accountable for incorrect information. Kat B. Design is not responsible for lost or stolen packages. All pricing excludes tax, licencing fees, stock imagery, photo editing, mailing, and courier fees. 

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